Once the network has been installed, we can provide on-going support for the equipment. This is done using both remote network access and on-site services.
In the network design phase, features are built into the networks that allow controlled remote access to the network. This remote access is then used during the support phase to monitor the network for operability and performance. If the users are having problems accessing the network, we can login to the network over the Internet. In this fashion, we can check for an active Internet connection and/or proper equipment operation. We can also monitor network utilization and take appropriate steps to ensure that individual users are not monopolizing the network resources.
If required, we can quickly come on-site to handle maintenance functions which may include equipment optimization, updates or repairs.
Before your network’s down, just call Charlie Brown
Serving clients in Rochester, Stewartville and communities in SE Minnesota for more than 30 years.